Case Managers at the Rehabilitation Medicine Clinic
Expert patient advocates to help support, guide, and coordinate your care with confidence
Complex conditions, such as brain, spinal cord, or neurological injury, require a complex treatment plan, often encompassing multiple care specialists. To help navigate these healthcare systems, the Rehabilitation Medicine Clinic is staffed with experienced medical professionals, known as case managers, who serve as critical members of your expert care team.
These professionals work closely with patients, families, and other members of the rehabilitation medicine team to help coordinate high-quality care while assisting with administrative and logistical tasks.
Services Our Case Managers Provide
Medical Navigation
Case managers are responsible for coordinating all aspects of a patient’s care and are often your first point of contact with the Rehabilitation Medicine Clinic. Services can include scheduling appointments, reducing barriers to care, and communicating directly with the patient, family, and specialists.
Insurance & Billing
Case managers can help answer questions about insurance coverage and costs while helping to maximize your resources. They are also liaisons between you and your insurance provider and will advocate for appropriate care services required for your treatment plan.
Community Resources
In addition to the care you receive at the Rehabilitation Medicine Clinic, case managers can help with community integration recourses from vocational training to filing disability claims and helping with paperwork for the supplemental security income (SSI) program.
Caregiver and Family Support
Caregivers and family members often play a crucial role in supporting the health and well-being of loved ones with complex injuries and illnesses. Your case manager can provide access to resources to assist in the caregiving journey, such as financial and community-based resources.
Appointments and Referrals for Rehabilitation Medicine Clinic
The Rehabilitation Medicine Clinic within Shepherd Center in Atlanta offers convenient access and free parking. A variety of scheduling options are provided, including repeat appointment times when available. As a one-stop shop for the outpatient management of medical conditions from a complex injury or illness, patients can access the most comprehensive services, from a visit with a physical medicine and rehabilitation physician to spasticity and case management.
The Rehabilitation Medicine Clinic at Shepherd Center
Contact Us
Our Address
2020 Peachtree Road NW
Atlanta, GA 30309-1465
Clinic Hours
Monday to Thursday
8:30 a.m. - 4:00 p.m. ET
Friday
8:30 a.m. - Noon ET