Contact Us

Connect with Shepherd Center — we’re here to help

Reaching out can be the first step on a journey. Whether you’re seeking information, support, or looking to get involved, we’re here to make connecting with Shepherd Center as easy as possible.

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Contact us today

For any general questions about Shepherd Center, our programs, or how to get involved, please call 404-352-2020.

You can also send us a secure message through our quick and easy online form for a fast response.

Need help with something specific?

Most questions can be routed to the right person and answered quickly using our contact us form. However, you can also reach out directly to the following areas for assistance.

  • Inpatient referrals & admissions: Ready to start your journey to recovery? Learn each step to take on getting referred and admitted to Shepherd Center or call our Admissions Department at 404-350-7345.
  • Outpatient referrals & appointments: Connect with the right specialist for your needs. Find clinic-specific contact information on our outpatient appointments page.
  • Financial claims & billing: Have questions about insurance or billing? Call our Patient Financial Services team at 404-350-7323.
  • Human resources/employment: Looking to join our team? Explore career opportunities or get in touch with our HR department at 404-350-7338.
  • Media inquiries: Members of the media, please contact Kerry Ludlam at 404-367-1306.
  • Shepherd Center Foundation: Learn about ways to support our mission and make a difference in the lives of patients and families. Visit our Foundation website.
  • Volunteer services: Interested in sharing your time and talents? Find out more about volunteer opportunities on our volunteering page or contact our Volunteer Coordinator at 404-350-7316.
  • Request medical records: Need copies of your medical records? Visit our medical records request page.
  • Send a message to a patient: Brighten a patient’s day with a kind note. Use our email a patient service.
  • Complaints and concerns: We are committed to providing you with the best possible care and experience. If you have a concern, please select the appropriate topic through our confidential feedback form. We’ll work diligently to address any issues.