Costs & Insurance

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Navigating your care with compassion

We understand that the financial aspects of care can be overwhelming. We’re here to support you, ensuring you have the information and resources you need. Whether it’s understanding your insurance, accessing financial assistance, or navigating the billing process, our team is dedicated to making this journey as smooth and stress-free as possible.

  • A person in a wheelchair smiles while exiting an accessible van via a ramp. The van is labeled with the Shepherd Center logo and offers services like adaptive driving, assessment, and training.

    Insurance

    Explore accepted providers and how we work with your plan.
  • Male patient punches towards physical therapists' outstretched hand while kneeling on a blue table in the therapy gym.

    Financial Assistance

    Access financial counselors and resources during your stay.
  • A person in a green shirt sits thoughtfully at a laptop. Behind them, a modern room has a tree-shaped bookshelf on a red wall. In the background, kids are engaged in activities at a small table.

    Billing

    Understand your bill and our transparent billing process.
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They were always thinking ahead about what would be helpful for her in the future. Giving us tricks for compression garments, showing us how to use new equipment. Helping us navigate the insurance and social security side of things, too. They just helped us through the maze of it all. And there was a sweetness and a caring in everything. We felt it from everyone.

Clara McCoy, California Mother of Patient with Brain Injury

Read Clara’s Story of Hope

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