MyChart at Shepherd Center

Your Secure Online Health Connection

MyChart offers personalized and secure online access to portions of your medical records and enables you to securely use the internet to help manage and receive information about your health.

Getting Started with MyChart

Your access to MyChart allows for:

• Seeing your health information in one place.
  Find your medication list, test results, upcoming appointments, preventative care information, allergies, immunizations, past admissions, insurance coverage and more – all in one secure place.
• As an outpatient, connect with your care team – no matter where you are.
  From your MyChart inbox, send a message to a member of your healthcare team and receive answers to non-urgent medical questions, as well as responses to your questions and requests about prescriptions and refills, test results, medical provider visits and referrals to other providers.
• Easier outpatient scheduling.
  Use MyChart to book, cancel and reschedule some outpatient appointments at your convenience, as ordered by your physician, nurse practitioner or physician assistant. Add yourself to the waitlist to be notified if or when earlier appointment times become available.
• As an inpatient, use MyChart to participate in your care.
  Inpatients should talk with your care team directly and use MyChart to access portions of your medical record, including appointments, results, letters, and some notes that allow you to participate actively in your care.
• Stay informed and manage your healthcare.
  MyChart helps serve as the control center for managing your health in a streamlined format. In it, you can view your to-do list, health reminders and manage proxy access (for parent, guardian, or other caregiver access if applicable) as well as access Medline Plus, a search engine for health topics. You can also share your medical data with other health professionals and request formal copies of your records.
• COVID-19 vaccine status and test results.
  In collaboration with the Vaccination Credential Initiative (VCI), you can access a verifiable copy of your COVID-19 vaccination and testing records. Simply generate a QR code from MyChart to a health app on your smartphone or download your vaccination status and test results to a PDF file. You can use that QR code to be scanned by certified vendors who require proof of vaccination or negative test results. Or you can choose to print your QR codes to present a paper copy. Learn more details about the Vaccination Credential Initiative.

To Activate MyChart

• Automatic access to MyChart.
  If you already use MyChart through Piedmont Healthcare, you will automatically have access to your Shepherd Center MyChart. You can visit the MyChart website and enter your existing Piedmont log-in credentials. If you already use MyChart through another Epic organization, you must create a Shepherd MyChart account. Your accounts can be linked if desired.
• Outpatients will automatically receive a MyChart Welcome email to get started.
  When you schedule your next appointment with your Shepherd provider, a MyChart activation code will automatically be emailed to you if we have your current email address. Also, at the conclusion of your next outpatient appointment, you will be provided with an activation code that will allow you to register for MyChart. If you wish to receive an activation code ahead of your next outpatient appointment, you may call Shepherd Center’s MyChart Support Team at 404-425-7250 or email MyChartSupport@shepherd.org to request a MyChart activation code. Please provide the patient's full legal name and date of birth in your request. After receiving this activation code, you will visit the MyChart website to set up your account and log in.
• Inpatients can also receive emails encouraging sign-up to their email on file.
  If you do not wish to have MyChart available during your admission, let staff know. Your case manager can assist you in setting up MyChart during your admission by providing an activation code and directions that will allow you to register. After receiving this activation code, you will visit the MyChart website to set up your account and log in. You may also contact Shepherd Center’s MyChart Support Team by calling 404-425-7250 or emailing MyChartSupport@shepherd.org to request a MyChart activation code. Please provide the patient's full legal name and date of birth in your request. The MyChart Support team can assist with the signup process.   
• Enable two-factor authentication.
  Shepherd Center recommends that MyChart users enable two-factor authentication to protect the security of their personal health information in the patient portal. Download the MyChart two-factor authentication instructions.

Patient Proxy Forms

You must be 13 years or older to register for your own MyChart account. Patients younger than 18 years old, you may have your parent or guardian register on your behalf by completing the appropriate proxy form. If you are 18 or older, you may also authorize another adult to serve as a proxy for you.

Access Proxy Forms

Learn More About MyChart

Download the MyChart App

For mobile devices (smartphones and tablets), we recommend that you download the the MyChart mobile app for free from the Apple App Store (iOS devices) or Google Play Store (Android devices).