Case Management

Two women sitting and smiling in a medical examination room. One is wearing a maroon blouse and necklace, the other a blue cardigan. They are engaged in conversation, with an exam table and medical equipment visible in the background.

Explore This Clinic

Expert patient advocates to help support, guide, and coordinate your care with confidence

Complex conditions, such as brain, spinal cord, or neurological injury, require a complex treatment plan, often encompassing multiple care specialists. To help navigate these healthcare systems, the Rehabilitation Medicine Clinic is staffed with experienced medical professionals, known as case managers, who serve as critical members of your expert care team.

Services our case managers provide

Our dedicated case managers play a vital role in ensuring a seamless and supportive care experience for our patients and their families. They act as a bridge between the patient, family, and our rehabilitation medicine care team, addressing a range of needs to promote continuity of care and overall well-being.

Case managers are responsible for coordinating all aspects of a patient’s care and are often your first point of contact with the Rehabilitation Medicine Clinic. Services can include scheduling appointments, reducing barriers to care, and communicating directly with the patient, family, and specialists.

Case managers are responsible for coordinating all aspects of a patient’s care and are often your first point of contact with the Rehabilitation Medicine Clinic. Services can include scheduling appointments, reducing barriers to care, and communicating directly with the patient, family, and specialists.

In addition to the care you receive at the Rehabilitation Medicine Clinic, case managers can help with community integration recourses from vocational training to filing disability claims and helping with paperwork for the supplemental security income (SSI) program.

Caregivers and family members often play a crucial role in supporting the health and well-being of loved ones with complex injuries and illnesses. Your case manager can provide access to resources to assist in the caregiving journey, such as financial and community-based resources.