Appointments & Referrals

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Stay ahead of potential challenges with expert care

Managing your health after a traumatic injury or illness is essential, even years after your initial recovery. Regular check-ins with your medical team can help detect and address any issues early, preserving your quality of life and ensuring continued progress.

If you’re new to our clinic, your journey begins with a personalized patient evaluation. Together, we’ll create a tailored care plan that includes ongoing medical management, therapy services, nutrition guidance, mental health support, and more — everything you need to support your health and well-being.

How to request an appointment with the rehabilitation medicine clinic

The Rehabilitation Medicine Clinic is currently accepting new patients. A medical referral from a healthcare provider is encouraged but not required for new patient evaluations. There are three ways you can make a new patient appointment:

  1. Call our access case manager at 404-350-7502 from 8:30 a.m. to 4:00 p.m. ET, Monday through Friday.
  2. Use our appointment request form to submit a request online.
  3. Have your healthcare provider fax a referral to 404-603-4509.
Appointment Request Form

If you are currently receiving care at the Rehabilitation Medicine Clinic, you can request an appointment by calling 404-355-1144 from 8:30 a.m. to 4:00 p.m. ET, Monday through Friday.

If you have not had an appointment with the Rehabilitation Medicine Clinic (formerly the Multi-Specialty Clinic) in the last three years, we request you call 404-350-7502 to connect with our access case manager.

A medical referral from a healthcare provider is encouraged but not required for new patient evaluations. You can begin the referral process for your patient by faxing a referral for your patient to 404-603-4509.

Case managers, claims managers, or life care planners wishing to refer workers’ compensation patients to the Rehabilitation Medicine Clinic should contact our dedicated workers’ compensation team by phone at 877-957-0112.

Appointment policies

It is very important that you attend all scheduled appointments. Availability in the Rehabilitation Medicine Clinic is limited, and a missed appointment can impact timely medical refills and treatment for you and others.

While we understand that emergencies and other unexpected situations do arise, we requests that you provide us with 24-hour notice in the event you are unable to make an appointment and need to reschedule.

Please arrive 30 minutes ahead of your appointment time.

If you arrive less than 15 minutes before your appointment time, we may need to reschedule your appointment. Your time with the provider is very important and arriving 15 minutes before your appointment time ensures that our nursing staff can prepare you for your visit and the providers are able to meet all your needs.

Preparing for your first appointment

We want to make the most of your visit here just as much as you do. Here are some tips on what to do before your first evaluation.

  • List questions and topics you’d like to discuss with your care team.
  • List of injuries you’ve had.
  • Document the symptoms you are experiencing and for how long.
  • Bring a care partner who can act as a second set of ears, take notes and prompt you if you forget anything.
  • Ask for clarity on anything you don’t understand. Medical terms can be daunting, and we want you to feel confident while you’re here and after you leave.

What to bring

For your first evaluation appointment, please also bring with you the following:

  • Driver’s license or photo ID
  • Insurance card(s)
Outside view of the Shepherd Center building.

Locating the Rehabilitation Medicine Clinic

The Rehabilitation Medicine Clinic is located within Shepherd Center’s main campus in Atlanta and offers free parking for all patients. For new evaluations or medical services, please check in at the Clinic on the first floor, located next to the security desk.

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