Request Medical Records

Copies of medical records are provided to patients, physicians, health care providers, insurance companies, attorneys and Social Security and disability representatives.

How to Request Information

To obtain a copy of a medical record, print the Authorization for Release of Information form below, complete it and sign, then fax or mail to the location listed below in which the patient was located.

Shepherd Center

Shepherd Center
Release of Information
Health Information Management
2020 Peachtree Road, NW
Atlanta, GA 30309
Fax: 404-350-7772

Shepherd Pathways

Shepherd Pathways
Release of Information
Health Information Management
1942 Clairmont Road
Decatur, GA 30033
Fax: 404-350-7772

Shepherd Spine and Pain Institute

Shepherd Spine and Pain Institute
Release of Information
Health Information Management
2020 Peachtree Road, NW
Atlanta, GA 30309
Fax: 404-350-7772

For additional questions about obtaining medical records, contact the Health Information Department at Shepherd Center at 404-350-7325.

Processing Time

Requests are processed in the order in which they are received. The time it takes to complete your request can vary. Let us know if the requested information is needed by a specific date and every effort will be made to meet your needs. Federal and state laws govern release of medical information.

Fees

Under Georgia law, you may be charged a fee for administrative and copying services. These fees can change from year to year. For a current fee schedule regarding release of information, please contact the Health Information Department at 404-350-7325. Fees are waived for copies provided directly to a health care provider for continuing medical care.