Appointments & Referrals

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Compassionate urology care starts with your first visit

The Urology Clinic at Shepherd Center is one of the country’s most renowned care and treatment centers for neurourology. That’s a testament to the expertise of our medical professionals and how we treat all our patients: with care, respect, humor, and hope.

If you’re new to the Urology Clinic, this means starting with a patient evaluation. Our team of specialists will work with you to develop your personalized care plan, including bladder management and treatment.

How to request an appointment with the Urology Clinic

The information below will help you learn how to request an appointment at the Urology Clinic.

The Urology Clinic is currently accepting new patients. A medical referral from a healthcare provider is encouraged but not required for new patient evaluations. You can make a new patient appointment by calling our clinic at 404-355-1144 from 8:30 a.m. to 4:00 p.m. ET, Monday through Friday. Referrals can also be faxed to us at 404-350-7356.

If you are currently receiving care at the Urology Clinic, you can request an appointment by calling 404-355-1144 from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.

Appointment policies

It is very important that you attend all scheduled appointments. Availability in the Urology Clinic is limited, and a missed appointment can impact timely treatment for you and others.

While we understand that emergencies and other unexpected situations do arise, the Urology Clinic requests you provide us with a 24-hour notice in the event you are unable to make an appointment and need to reschedule.

Please arrive 30 minutes ahead of your appointment time.

If you arrive less than 15 minutes before your appointment time, we may need to reschedule your appointment. Your time with the provider is very important and arriving 15 minutes before your appointment time ensures that our nursing staff can prepare you for your visit and the providers are able to meet all your needs.

Preparing for your first appointment

We want to make the most of your visit here just as much as you do. Here are some tips on what to do before your first evaluation.

  • List questions and topics you’d like to discuss with your care team.
  • List of injuries you’ve had.
  • Document the symptoms you are experiencing and for how long.
  • Bring a partner, family member, or friend who can act as a second set of ears, take notes and prompt you if you forget anything.
  • Ask for clarity on anything you don’t understand. Medical terms can be daunting, and we want you to feel confident while you’re here and after you leave.

What to bring

For your first evaluation appointment, please bring the following:

  • Driver’s license or ID
  • Medical insurance card
Outside view of the Shepherd Center building.

Locating the Urology Clinic

The Urology Clinic is located within Shepherd Center’s main campus in Atlanta and offers free parking for all patients. For new evaluations or medical services, please check in at the Specialty Services Clinic on the first floor, just behind the coffee kiosk.

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