Make a new environment feel like home
On the sixth floor of the Marcus-Woodruff Building, the Family Lounge offers a warm and supportive environment designed to assist patients, families, and caregivers. Here, our dedicated Family Support team can help you with a range of services, including providing information, answering questions, offering directions, and coordinating local transportation. We are committed to ensuring that your stay at Shepherd Center is as comfortable as possible, providing you with compassionate assistance.
Comprehensive family support services
Our family support services are available Monday through Friday, from 9:30 a.m. to 4:30 p.m. You can also reach us by phone at 404-367-1351. Support services include:
- Document assistance: Free faxing, scanning, copying, and notary services.
- Local information: Guidance on our local neighborhood, Buckhead, and nearby attractions, directions, and amenities in the Atlanta area.
- General inquiries: Answers to non-medical questions about Shepherd Center.
- Transportation: Complimentary rides to local stores, banks, and more within a few miles, provided by volunteer drivers during workday business hours with advance notice.
- Monthly events: Information on family-friendly events and activities, posted on our monthly calendar.
- Housing: Information on local housing options, including nearby hotel partners.
- Complimentary services: Coordination of volunteer services, such as haircuts for patients.