Appointments and Referrals with the Andrew C. Carlos Multiple Sclerosis Institute at Shepherd Center
It can feel overwhelming to deal with multiple sclerosis. But it doesn't have to be. We want to help you feel like you have control over your life.
The Andrew C. Carlos MS Institute — which encompasses the MS medical clinic, the Eula C. and Andrew C. Carlos Rehabilitation and Wellness Program, and research — is one of the country's most renowned MS care and treatment centers. That's a testament to the expertise of our medical professionals and how we treat all our patients: with care, respect, humor, and hope.
If you're new to the MS Institute, this means starting with a patient evaluation. Our team will work with you to develop your personalized care plan, including ongoing medical care, physical, occupational, and speech therapy, wellness planning, mental health support, education, and more.
How to Request an Appointment with the Medical Clinic, Rehabilitation Program, and Wellness Program
The Andrew C. Carlos MS Institute at Shepherd Center requires a referral for all new patients from a licensed healthcare provider. This allows us to streamline care for those in need of our services. The information below will help you learn how to request an appointment.
New Patient Appointments
The Andrew C. Carlos Multiple Sclerosis Institute accepts new patients with referrals from healthcare providers and specialists.
To learn how to begin the referral process, please call our case manager at 404-603-4962 from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.
Current and Returning Patient Appointments
If you are currently receiving care at the Andrew C. Carlos Multiple Sclerosis Institute, you can request an appointment by calling 404-355-1144 from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.
New Patient Appointments
The Eula C. and Andrew C. Carlos Multiple Sclerosis Rehabilitation and Wellness Program accepts new patients with referrals from healthcare providers and specialists.
To learn how to begin the referral process, please call our new patient coordinator at 404-367-1231 from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.
If you are a current patient at our medical clinic, please discuss a referral with your care team.
Current and Returning Patient Appointments
If you are currently receiving care at the Eula C. and Andrew C. Carlos Multiple Sclerosis Rehabilitation and Wellness Program, you can request an appointment by calling 404-603-4966 from 8:00 a.m. to 4:00 p.m. ET, Monday through Friday.
The Eula C. and Andrew C. Carlos Multiple Sclerosis Rehabilitation and Wellness Program offers a comprehensive wellness program open to all individuals and led by exercise physiologists.
Current patients in our medical clinic or rehabilitation program and those not currently receiving care at MS Institute at Shepherd Center can reach out to mswellness@shepherd.org to express interest in joining. A member of our Wellness team will be in touch with further details.
Preparing for Your First Appointment
For your first evaluation appointment, please also bring with you the following:
- Driver's license or photo ID
- Insurance card(s)
We want to make the most of your visit here just as much as you do. Here are some tips on what to do before your first evaluation.
- List questions and topics you'd like to discuss with your care team.
- List of injuries you’ve had.
- Document the symptoms you are experiencing and for how long.
- Bring a care partner who can act as a second set of ears, take notes and prompt you if you forget anything.
- Ask for clarity on anything you don't understand. Medical terms can be daunting, and we want you to feel confident while you're here and after you leave.
Appointment Resources
The MS Institute is located within Shepherd Center in Atlanta and is easily accessible from Interstates 75/85 and offers free parking for all patients.
Shepherd Center accepts most major health plans. Please contact your insurance company to confirm services are covered by your health plan.
When you’re a patient at Shepherd Center, you have an entire team of multiple sclerosis specialists behind you. Meet this renowned interdisciplinary care team.
The Andrew C. Carlos Multiple Sclerosis Institute at Shepherd Center
Contact Us
Our Address
2020 Peachtree Road NW
Atlanta, GA 30309-1465
Clinic, Rehabilitation, and Wellness Hours
Monday to Friday
8:00 a.m. – 4:00 p.m. ET